Hard and Soft Paradigm Analysis in Knowledge Creation Projects: an Aeronautical Certification Case

Authors

  • Teresa Raquel Pereira Domingos
  • Milton de Freitas Chagas Jr.

Keywords:

Aeronautical certification, Knowledge creation, Project management, Uncertainty, Hard, Soft

Abstract

Knowledge creation projects are essential for today’s business. It is common to observe in these projects, in all their dimensions, the presence of the uncertainty factor. Effectively, managing uncertainties is seen nowadays as a necessary condition for project success. This article aimed to present a study on the intensity that the hard and soft paradigms appear in knowledge creation projects and, consequently, identify the levels of uncertainty presented in its projects. To make this study possible, we adopted the hard and soft analysis framework. A case study on knowledge creation, managed by the aeronautical certification department of EMBRAER S.A, was analyzed under the aspects of this framework. It was expected, as a result of this study, to empirically validate the concepts about the uncertainty levels presented in projects of this nature.

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Published

2021-11-29

Issue

Vol. 13 (2021)

Section

Original Papers

License

This work is licensed under a Creative Commons — Attribution 4.0 International — CC BY 4.0. Authors are free to Share (copy and redistribute the material in any medium or format) and Adapt (remix, transform, and build upon the material for any purpose, even commercially). JATM allow the authors to retain publishing rights without restrictions.